Política de envío

Please pay attention: The original version of this text is in English. Its translation in other languages was made automatically by artificial intelligence software. If you do not understand or have doubts, please refer to the English version.

Liability for delay by the seller

ALL ORDERS ARE ACCEPTED UPON THE CONDITION THAT THE SELLER SHALL NOT BE LIABLE FOR DAMAGES OF ANY KIND FOR FAILURE TO DELIVER WITHIN THE INDICATED TIME, FOR ANY REASON WHATSOEVER. ANY DATE FOR SHIPMENT MENTIONED INDICATES MERELY THE SELLER'S PRESENT EXPECTATIONS AND INTENTIONS IN THAT REGARD.

 

Carrier

Our company works with international carriers, UPS and DHL as main carriers, and in some cases also FedEx and TNT.

  1. UPS Denizli Service Provider address: Bozburun Mevkii 7050 Sokak No 7/1 Denizli / Turkey
    Call Center Number: +90 850 255-0066
  2. DHL Denizli Service Provider address: Karsiyaka, Ankara Blv. No:142, 20170 Denizli / Turkey
    Call Center Number: +90 444-0040
  3. FedEx & TNT Denizli Service Provider address: Guzelkoy Mh, 249. Sk. No:4 Sok No:5, 20170 Merkezefendi / Denizli / Turkey
    FedEx Call Center Number: +90 444-9339
    TNT Call Center Number: +90 444-0868

 

Time of delivery

We work with the world's leading cargo companies in cargo transportation so that the products can be delivered to our customers' addresses as quickly as possible. However, we hope that all of our valued customers can appreciate and understand that we have no control of the international shipping process and the customs clearance after the package has been dispatched from our warehouse. Our company does not accept any responsibility for delays caused by cargo or customs procedures.

After the customer's order is received by the cargo company, the bill of lading number (aka Tracking ID) created by the cargo is shared with our customers. The buyer can track his/her cargo on the cargo company's website.

Countries we serve

  • Australia
  • Austria
  • Bahrain
  • Belgium
  • Canada
  • Denmark
  • Finland
  • France
  • Germany
  • Greenland
  • Hong Kong
  • Iceland
  • Ireland
  • Israel
  • Japan
  • Kuwait
  • Liechtenstein
  • Luxembourg
  • Malta
  • Monaco
  • Netherlands
  • New Zealand
  • Norway
  • Portugal
  • Qatar
  • Russian Federation
  • Singapore
  • Saudi Arabia
  • Spain
  • South Korea
  • Sweden
  • Switzerland
  • United Kingdom (UK)
  • United Arab Emirates (UAE)
  • United States (USA)
  • Vatican City

List of Banned Countries

We do not ship to these countries:
  • Burundi
  • Central African Republic Sanctions
  • Cuba
  • Crimea region 
  • Iran
  • Iraq
  • Lebanon
  • Libya
  • North Korea
  • Somalia
  • South Sudan-related Sanctions
  • Sudan and Darfur
  • Syria
  • Venezuela
  • Yemen